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Help Center

Getting Started

How much do I have to pay to sign up?
January 20, 2020
Zero. Advertio is free to sign up and we don’t charge any extra fees so you only pay for what you advertise.
I didn’t receive a confirmation email. What should I do?
January 20, 2020
Normally you should receive a confirmation email just seconds after you sign up on our website, but if that is not the case please wait a couple of minutes and check your inbox again.
How do I create an account?
January 20, 2020
Creating an account at advertio is very simple. After clicking the signup button you simply have to provide an email address and choose a password. After that, check your inbox (...)
Can I use my account for more than one business?
December 17, 2019
Yes. Once you create a campaign, you'll see all the businesses you've listed and you just have to select which one you want to use, or create a different one. It's that simple.
Why should I use advertio rather than a typical agency?
December 17, 2019
Mainly because we don’t charge you anything over or above what you would be charged if you used the networks individually, so no matter what type of business you own, we’ll be saving you time and money.

Creating a campaign

Which ad networks can I use?
January 20, 2020
At the moment you can get your ads on Google, Bing, Facebook and Instagram.
Can I have multiple campaigns running at the same time?
January 20, 2020
Yes, you can create multiple campaigns with different goals at the same time using the same business.
How much will I be charged for my campaigns?
January 20, 2020
That’s completely up to you. We don’t require any minimum or maximum spend so you are able to choose your budget for each campaign, ans you can adjust it at any time.
Why isn’t my campaign running on one of the networks?
January 20, 2020
There are several reasons for this to happen, one being that your ad was not approved because it violates the network’s policies.
Can I make changes to a campaign that is already running?
December 17, 2019
Absolutely. At advertio you’re in charge of your campaigns, which means you can make the changes you want at any time.

Budget & Payments

Do you have special pricing offers for advertising agencies?
January 20, 2020
Yes, advertio is free for fewer than 100 campaigns so if you are expecting to do more than that, you should let us know so we can tailor our offer to your specific needs.
What happens to the money that is not spent during a campaign?
January 20, 2020
When your campaign ends up not spending all the allocated budget, the remaining amount will remain in your wallet for future campaigns.
When do you charge my credit card?
January 20, 2020
If you select the auto top-up mode, once your wallet reaches $10 we will top it up and charge this to the card you have registered on our platform.
What payment methods are available?
January 20, 2020
At the moment, you can pay for your campaigns using Visa, Mastercard or American Express.

Understanding Reports

How long does it take for results to appear on my dashboard?
January 20, 2020
Usually it takes less than 24 hours, unless there is a problem with the campaign and one or more ad networks rejects it.
Can I access my previous reports?
January 20, 2020
Yes, you can find all the reports from your previous campaigns on your dashboard at any time.
Do you offer suggestions on what to improve in my next campaign?
January 20, 2020
We don’t make specific suggestions on what you should change on your campaign, however we provide detailed reports that show you the analytics for that campaign.
How long does it take for the changes that I have made on my campaign to start showing?
January 20, 2020
Depending on the changes you make the process is usually pretty fast. If you only change your budget, for example, the update is almost immediate.

Start growing your business now.